Ebaad is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, and related services. By accessing or using Ebaad, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name: Used to personalize your learning experience.
- Email and Password: Required for account creation, login, and management.
- phone number: For contact and verification purposes.
- gender: Primarily for tutor-student matching and personalization.
- Profile Photo: Optional; used for profile personalization and user identification.
- Time Zone: To facilitate course scheduling that aligns with your local time.
- Country of Residence: Helps us provide region-specific content and support.
- Language Preferences: To tailor course content and communication.
b. Non-Personal Information
- Device information, browser type, and operating system.
- Usage data, such as access times and pages viewed.
2. How We Use Your Information
Your information is used solely for the operation and improvement of the Ebaad platform. Specifically, we use it to:
- Operate and maintain EBAAD to deliver courses and interactive features.
- Personalize content and learning pathways to suit your goals and preferences.
- Provide relevant notifications regarding course updates, new materials, and related educational content.
- Gather feedback to enhance the learning experience.
- Analyze usage patterns to improve platform features and content.
3. Data Security
We implement advanced security measures to protect your information, including:
- Secure servers and restricted data access.
- Regular security audits and vulnerability testing.
4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details about how your information is processed.
To exercise these rights, contact us at [email protected]
5. Data Retention
We retain your information as long as it is necessary to provide services or comply with legal obligations. When no longer required, your data will be securely deleted or anonymized.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze platform usage. You can manage cookie preferences through your browser settings.
7. Sharing Your Information
We do not share your personal information with third parties, except under the following conditions:
- Legal Requirements: Your information may be disclosed if mandated by law or valid public authority requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated directly to users.
